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10th july 1983
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GEMS-Go the Extra Mile for Service

Friday, November 03, 2006


Too many times, I've read about and experienced bad service in Singapore. This is because, the people working in the service industry are Singaporeans, and I suppose Singaporeans do not relish the idea of serving another, hand and foot.
So it came as a surprise to Yan and I when we dined at Siam Kitchen Bugis Junction. If you want nice food and excellent service, this is the place to come.
We were greeted with a 'Sawadeekap' by the cute Supervisor who is this mat with jade necklace. Ah yang ini, aku recommend kan Eli. Pasal kau suka jade anything kan, Eli? Ah yang ini SESUAI untuk kau. Aku kasi, takper. Kawan punya pasal. Aku sanggup berkorban.
So Mat Jade went like "EH kau eh! Amacaaamm! Ok table for two eh?" to Yan. Once we were seated, he talked to Yan again. "Eh Yan, handsome kau sekarang eh... Baik? Kau buat apa sekarang?"
Yan: "Ah baik Alhamdulillah... Aku ada business sendiri ah... Kau dah lama keper kerja sini?" And so on and so forth... The normal questions you exchange when you bump into old friends.
A minute later, after Mat Jade left, Yan went like "Awin, for the life of me, I cannot remember who he is..." DUDE. Kau bebual dah macam members lama, abeh lepas tu tak ingat eh... Turns out it was his ex-schoolmate and Yan said that the guy looks different then. Gee, really ah Yan? I think we all looked different last time, you know, but the face can't really change much, unless of course if your name is Awin.
So we ate and when it was time for our babana fritters with ice-cream desert, the waitress served us the same but forgot our desert cutlery. She said she'll be right back with them. But seconds later, Izwan came with not only our desert forks, but our desert plates too. I mean, normally when we eat babana fritters with ice-cream, we're just given desert forks without the plates so 2 people have to share the big plate of desert, if you know what I mean. Izwan was very attentive and he saw to our needs without we having to ask.
And then , there's Tricia. I was coughing incessantly like a siao char bo lah, then suddenly, Tricia served me a glass of iced water! Hello macam magic lah seoul korea phuket thailand beijing china! *hurhur winks at Ley* I'm like, impressed lah balls... Bagus kan?
Suffice to say, we were very impressed with the staff's attention and efficiency. Sungguh handal. Ni baru good service, understand? And I guess, when the staff are impressive like such, it reflects very well on the Supervisor/Manager. So Eling, aku dah kata... Bagus kan Mat Jade ni, Eling? Nanti korang boleh pergi shopping for jade together-together then can exchange jade accessories all. Exciting kan, Ling?
And then we got some discount and a voucher... So siapa nak ikut aku makan kat Siam Kitchen Bugis ni, ANGKAT BULU KENING!!
P.S. Yes, it is babana, it is not a typo. Babana and conutnut and payaya, understand?



the enigma was spotted at 17:38